Report A Claim

What To Do After A Property Loss


1. Take appropriate steps to protect the property from further damage.
2. Report the loss to your agent or by calling our 24-hour claims service.
3. Report any burglary or theft to the police.
4. Save all receipts for any temporary repairs that you make.

 

 

What To Do After A Motor Vehicle Accident

 

1. Call an ambulance for anyone seriously injured.
2. Obtain names, addresses, and phone numbers of all persons in the other vehicle.
3. Obtain the make, model, color, license plate number, and state of registration of other vehicle(s).
4. Obtain other parties' Insurance Company name, policy number, agent, and phone number.
5. Do not admit responsibility, nor sign any statement except for the Company Claim Representative.
6. Do not disclose your policy limits to anyone.
7. List the date, time, place of accident, responding police department, and if any tickets were issued and to whom.
8. Obtain names, addresses, and phone numbers of all witnesses.
9. Report the claim immediately to your agent or by calling our 24-hour claims service.

 

What To Do After A Liability Loss

 
1. Do not admit responsibility, nor sign any statement except for the Company Claim     Representative.
2. Do not disclose your policy limits to anyone.
3. List the date, time and place of accident.
4. Obtain names, addresses, and phone numbers of all witnesses.
5. Report the claim immediately to your agent or by calling our 24-hour claims service.

 

What To Do After A Workers Compensation Loss


1. Assist in obtaining medical attention, if necessary
2. Notify Austin Mutual Insurance Company