Position Description

 

CLAIMS EXAMINER - SALVAGE/SUBROGATION ADMINISTRATOR

 

Austin Mutual is seeking to fill a Claims Examiner – Salvage/Subrogation Administrator position.  The primary responsibility for this role is the administering of Salvage and Subrogation files.  This position is part of the Claims Customer Service Phone Team and is also responsible for investigating, evaluating, and settling 1st and 3rd party Personal Auto and Commercial claims.  Property experience is a plus.

 

 

In this role you will be required to:

  • Track Salvage and Subrogation recoveries, including organizing and managing process for title changes on salvage vehicles.
  • Handle subrogation files in addition to monitoring 3rd party subrogation vendors production.
  • Negotiate disposition of claims with insured’s, claimants, or their legal representatives
  • Work within a servicing center and provide phone support for property and casualty claims.
  • Handle 1st and 3rd party casualty claims.
  • When appropriate, take statements from Insured’s and interested parties.
  • Establish reserves within Company established guidelines.
  • Obtain and examine claim forms, medical reports, appraisals, statements from witnesses, and other records to determine insurance coverage.
  • Provide prompt and exceptional customer service in accordance with the ACE guidelines.

 

If you meet these minimum qualifications, send your resume for consideration:

  • High school diploma or equivalent is required
  • Minimum of two years’ adjusting experience with 1st and/or 3rd party property or casualty insurance claims
  • Phone call center experience
  • Experience in issuing claim payments
  • Effective communication skills
  • Possess strong analytical skills and be detail oriented
  • Must have strong negotiation and customer service skills
  • Must have effective business judgment and problem solving skills
  • Ability to make independent claims decisions and work with a team
  • Must have ability to work flexible hours
  • Ability to proficiently operate a computer; efficient keyboarding skills; and have experience with software such as Word and Excel
  • Must possess initiative and drive and be a self-starter
  • Demonstrate professionalism
  • Be Bondable

 

In addition, an ideal candidate will have:

  • College degree in Insurance or a related field
  • Imaging background, or experience in a paperless environment

 

At Austin Mutual, we are committed to hire, develop and retain only the highest performing employees that demonstrate relentless energy and dedication to our values.  In return, we nurture a culture where you can…

  • Team with a diverse group of exceptional people
  • Succeed professionally
  • Grow personally
  • Develop a career path
  • Be rewarded and recognized for your results

 

 

If you are looking to take a positive step in your career path, please send your cover letter with salary requirements and resume in confidence to Austin Mutual’s Human Resources Department via e-mail at hr@austinmutual.com or fax at 763.657.8518.

 

 

NO AGENCIES PLEASE.